Product documentation is a critical success factor for any business. It ensures that customers can get the most out of your products and services by providing them with accurate and up-to-date information. In this article, you will learn about the different types of Docsie product documentation and the people in charge of creating the documentation.
- Who is responsible for product documentation?
Product documentation is typically the responsibility of the product development team. However, in some cases, it may be the responsibility of a dedicated documentation team or individual. Product documentation can include user manuals, installation guides, and other technical documentation. It is important to ensure that product documentation is accurate and up-to-date, as it can be critical for users trying to use or troubleshoot a product.
- What is Original Home Office Documentation?
Original Home Office documentation refers to any documents that are created by the product development team during the design and development process. This can include requirements specifications, design documents, and source code. Original home office documentation is typically stored in a version control system so that it can be tracked and updated as the product evolves.
- What is End-User Documentation?
End-user documentation is documentation that is intended for use by the people who will actually be using the product. This can include user manuals, how-to guides, and other documentation that covers the basic use of the product. End-user documentation is typically written in a style that is easy to understand and follow, as its main purpose is to help users get started with using the product.
- What is Technical Documentation?
Technical documentation is documentation that covers the more technical aspects of a product, such as installation instructions, configuration options, and API references. Technical documentation is typically aimed at users who are already familiar with the basic use of the product and who need to know more about its underlying technical details. Technical documentation is often written in a more technical style than end-user documentation, as it covers topics that require a higher level of understanding.
- What is Marketing Documentation?
Marketing documentation is documentation that is used to promote a product. This can include product brochures, website copy, and case studies. Marketing documentation typically focuses on the benefits of using the product rather than its technical details. Marketing documentation is usually written in a style that is designed to be persuasive and easy to understand.
- What is Support Documentation?
Support documentation is documentation that is used by customer support representatives to help customers with problems they are having with a product. This can include knowledge base articles, FAQs, and troubleshooting guides. Support documentation is typically written in a style that is designed to be clear and concise, as it needs to be easy for customers to find the information they need.
- What is Regulatory Documentation?
Regulatory documentation is documentation that is required by law or regulation. This can include safety data sheets, product certification documents, and environmental impact reports. Regulatory documentation is typically very specific and detailed, as it needs to meet the requirements of the relevant authorities.
- What is Sales Documentation?
Sales documentation is documentation that is used by salespeople to sell a product. This can include price lists, product catalogs, and sales presentations. Sales documentation typically focuses on the features and benefits of a product rather than its technical details. Sales documentation is usually written in a style that is designed to be persuasive and easy to understand.
- What is a Product Owner?
The product owner is typically the person who is responsible for the overall success of the product. This can include setting the vision for the product, defining the requirements, and working with the development team to ensure that the product meets those requirements. The product owner typically reports to a higher-level manager, such as a product manager or project manager.
- What is a Scrum Master?
A Scrum Master is a person who helps to facilitate the scrum process. The scrum master is responsible for ensuring that the scrum team adheres to the scrum framework and helps to remove any impediments that the team may encounter. The scrum master does not have any direct authority over the team but instead relies on their experience and knowledge of the scrum framework to help the team be successful.
These are the basic things about documentation that you need to know. We hope the article has been helpful to you!